Refund policy

Returns

We do not offer refunds for any item or any reason.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a store credit or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
 

To complete your return, we require a receipt or proof of purchase.
Please reach out to us for a return or bring it in store at 1 W Flatiron Crossing Dr Unit 2251 Broomfield CO 80021 

There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery

Store Credit (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your store credit. If you are approved, then your store credit will be processed, and a store credit code will automatically be sent via email within a certain amount of days.

Sale items (if applicable)
Only regular priced items may be returned, unfortunately sale items cannot be returned.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at LaCrueBoutique@gmail.com and send your item to: LaCrue Boutique ,1 W Flatiron Crossing Dr Unit 2251 Broomfield CO 80021, United States.

Shipping
To return your product, you should mail your product to: LaCrue Boutique , 1 W Flatiron Crossing Dr Broomfield CO 80021, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a store credit, the cost of return shipping will be deducted from your credit.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.